Hotel restaurant dining: The relationship between perceived value and intention to purchase

Restaurants affiliated with the hotel industry play an important role in increasing revenue and responding effectively to customer expectations. This paper examines how perceived value relates to intention to purchase (ITP) in the context of hotel restaurant dining using a quantitative approach invo...

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Veröffentlicht in:Tourism and hospitality research 2010-07, Vol.10 (3), p.206-218
Hauptverfasser: Ashton, Ann Suwaree, Scott, Noel, Solnet, David, Breakey, Noreen
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Sprache:eng
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Zusammenfassung:Restaurants affiliated with the hotel industry play an important role in increasing revenue and responding effectively to customer expectations. This paper examines how perceived value relates to intention to purchase (ITP) in the context of hotel restaurant dining using a quantitative approach involving multiple regression analysis. In addition, the findings indicate that there are three significant key variables that positively contribute to ITP: perceived brand image, perceived quality and perceived sacrifice (both monetary and non-monetary price).
ISSN:1467-3584
1742-9692
DOI:10.1057/thr.2010.5