The Strategic Alignment Maturity of Knowledge Management and Information Technology: Scale Development and Validation

A well-developed measurement scale is worthwhile for developing a theory and assessing a specific activity within a firm. In the past, many studies investigated the alignment between information technology (IT) and business strategy and knowledge management (KM) strategy. However, currently, there needs to be a scale for measuring KM and IT alignment maturity in nature, resulting in a research gap. Therefore, the main purpose of this present study is to empirically develop and examine an instrument to measure KM-IT strategic alignment maturity. Following the scale development procedure, reliability, exploratory factor analysis, and confirmation factor analysis are employed to validate the instrument. According to the 3 stage empirical data collections from companies in Taiwan, finally, a revision containing 35 items that include 6 sub-constructs for measuring the maturity of KM-IT strategic alignment is generated, namely communications maturity, value maturity, governance maturity, partnership maturity, technology scope maturity, and skills maturity. These assessment criteria can provide practitioners and researchers for understanding and assessing the characteristics and status of KM-IT strategic alignment maturity.