Influences on police self-efficacy: public service motivation, job burnout, and organizational support

This paper examines the impact of police officers’ Public Service Motivation on Self-Efficacy, as well as the moderating effects of Job Burnout and Organizational Support. The aim is to deepen our understanding of the complexities in police work and to provide a theoretical basis for enhancing the performance of police officers. Utilizing the Public Service Motivation Scale, Self-Efficacy Scale, Job Burnout Scale, and Organizational Support Scale, we conducted a questionnaire survey among 519 police officers across China’s capital, central, western regions, and coastal areas. The findings indicate that public service motivation significantly and positively affects police officers’ self-efficacy (B = 0.653, p