AUTOMATION OF COUNTER OPERATIONS WITH THE HELP OF ARTIFICIAL INTELIGENCE IN THE CONTEXT OF SUSTAINABLE DEVELOPMENT

The paper proposes and describes how the progress of counter services automation can be achieved in the context of sustainable development. It is realized by improving jobs related to counter services and for the need of various purposes and types of business, by automating and robotizing the jobs with the help of artificial intelligence (AI). First, it is explained and described how the automation of counter operations by using AI contributes to the improvement of sustainable development, in a general sense. Then, by presenting and describing a concrete implementation of such a device, it is shown how the device completely replaces the work of counter workers. Through the multi-functionality of the device itself, a wider spectrum of its use is shown, and therefore the usefulness it enables in the context of sustainable development.