Canvil: Designerly Adaptation for LLM-Powered User Experiences
Advancements in large language models (LLMs) are sparking a proliferation of LLM-powered user experiences (UX). In product teams, designers often craft UX to meet user needs, but it is unclear how they engage with LLMs as a novel design material. Through a formative study with 12 designers, we find...
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Veröffentlicht in: | arXiv.org 2024-09 |
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Sprache: | eng |
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Zusammenfassung: | Advancements in large language models (LLMs) are sparking a proliferation of LLM-powered user experiences (UX). In product teams, designers often craft UX to meet user needs, but it is unclear how they engage with LLMs as a novel design material. Through a formative study with 12 designers, we find that designers seek a translational mechanism that enables design requirements to shape and be shaped by LLM behavior, motivating a need for designerly adaptation to facilitate this translation. We then built Canvil, a Figma widget that operationalizes designerly adaptation. We used Canvil as a technology probe in a group-based design study (6 groups, N=17), finding that designers constructively iterated on both adaptation approaches and interface designs to enhance end-user interaction with LLMs. Furthermore, designers identified promising collaborative workflows for designerly adaptation. Our work opens new avenues for processes and tools that foreground designers' user-centered expertise in LLM-powered applications. Canvil is available for public use at https://www.figma.com/community/widget/1277396720888327660. |
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ISSN: | 2331-8422 |