Smart cities and tourism: co-creating experiences, challenges and opportunities

[...]it is a valuable reference resource for people with all backgrounds interested in the topics, from tourism sector practitioners to destination management organisations (DMOs); from students, scholars to researchers. [...]since this book adopts a multi-disciplinary approach and takes angles from different cities worldwide, it is indeed accurate to say that it can be an interesting and useful read for anyone. The in-road of the evolution starts from the pure use of ICTs to collect data by the policymakers and service providers (1.0) to involving more people to apply ICT in their daily lives (2.0) to eventually promoting general citizens’ engagement with continuous interaction to co-create benefits via ICTs (3.0). Besides Part 3 which is dedicated to specific cases, some other chapters in the book also include useful cases to assist discussion. The entire book is punctuated with tables, timelines, charts, figures, diagrams and the like, all with the objective of illustrating complicated concepts in a more digestible manner. [...]this book carries a delicate balance between theories and linkages to actual implementation, which suits the preferences and needs of parties with diverse backgrounds.