A survey on intention to use e-wallet among university students in UniMAP

In this study, we look at what makes people want to utilise a digital wallet when making a purchase. A total of 327 questionnaires were filled out, allowing researchers to test hypotheses about the relationship between respondents’ opinions of e-wallets’ utility, simplicity of use, security, and tru...

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Bibliographische Detailangaben
Hauptverfasser: Pozin, Mohd Affendi Ahmad, Muhamad Radzi, Wan Norsyafawati W., Johari, Atikah Nor, Radzi, Siti Nor Junita Mohd, Yan, Wong Wen
Format: Tagungsbericht
Sprache:eng
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Beschreibung
Zusammenfassung:In this study, we look at what makes people want to utilise a digital wallet when making a purchase. A total of 327 questionnaires were filled out, allowing researchers to test hypotheses about the relationship between respondents’ opinions of e-wallets’ utility, simplicity of use, security, and trustworthiness. The result was found that the factors had a significant and positive relationship with the intention to use e-wallet. Nevertheless, a student prioritises the item they want to purchase and spends their e-wallet in limited of budget. The likelihood that a student will use an electronic wallet does not vary significantly with either age or gender. However, the framework presented here aims to alleviate existing consumer worries and make e-wallets useful for everyone.
ISSN:0094-243X
1551-7616
DOI:10.1063/5.0199267