Information modeling of technological processes

The purpose of the article is to reveal the possibilities of information modeling of technological processes of effective info communication systems, which makes it possible to improve the reliability and quality of systems. To achieve this goal, the following tasks were solved. As a rule, service order flows are assumed to be Poisson, which is not true in all cases; therefore, it is necessary to consider a modification of the Kolmogorov equation in order to obtain a system of equations that is valid for any dispersions, which will allow them to be used in any supply chains. It is shown that the information approach to modeling systems allows in real conditions to refine the algorithm or to simplify and speed up the procedure for finding a solution using the queuing chain method. Such chains can be associated with both purely production (technological) processes and information processing processes in telecommunications and computer systems. Therefore, the model developed in the article will allow changing the conditions for setting the task of upgrading the network and finding the optimal solution. The method is shown to be promising, since it is designed for the effective use of technical means in the construction of info communication systems.