Examining the Effect of Resilience on Job Engagement with the Mediation of Psychological Empowerment and Job Burnout

The workplace is a dynamic, yet stressful environment. The concept of resilience should be highlighted because work-related challenges might affect people's persistence. Overall, employees' resilience can lead to change management, higher motivation, and reduced burnout. The present study aims to investigate the association between resilience and job engagement with regard to burnout and psychological empowerment. For this purpose, the researchers employed a quantitative design in digital start-ups. The study population entails 1300 employees; then based on Morgan's table, 297 sample employees were selected for this study. The target Iranian start-ups were evaluated during the spring of 2022. The data were collected using a 25-item questionnaire, which was scored based on a 5-point Likert scale. Eventually, the data were analyzed using PLS2 software. The findings showed that psychological empowerment and resilience have a significantly positive impact on job engagement. Moreover, psychological empowerment and job burnout mediate the relationship between resilience and job engagement. The results also demonstrated that digital start-ups increased their employees' resilience through empowerment and training. In addition, creating and strengthening unique characteristics in employees can improve job engagement. Given that the factors of burnout are identified, it is possible to reduce the stress in the work environment and improve the level and quality of services to employees. Besides, promoting resilience will lead to better life management, enhanced interactions, and self-esteem, as well as a purposeful life. Consequently, organizations and employers will also benefit from such a personal improvement among their workforce.