Distributed Agile Development: Applying a Coverage Analysis Approach to the Evaluation of a Communication Technology Assessment Tool

Organizations have shown a significant interest in the adoption of emerging social technologies to support communication and collaboration needs of their Distributed Agile or Adaptive Development Environment (DADE). However, the challenge is how best to assess contemporary social technologies for supporting communication and collaboration in the DADE. Here, a communication technology assessment tool, called CTAT, is developed as a part of the Adaptive Enterprise Service System (AESS) toolkit by using the design research approach. This paper presents the evaluation of the CTAT construct through its use in the assessment of three social technologies within the context of a DADE. The results of this evaluation indicate that CTAT is shown to be useful, for example, when assessing a particular social technology for a specific DADE communication and collaboration context. The CTAT is intended to be used by senior developers for assessing social technologies for their DADE context.