The European Conference on quality in the spotlight in medical laboratories, 17-18 March 2003, Antwerp, Belgium

New concepts on intelligent quality management (IQM) were presented, and an illustration of what can be expected from the new generations of analyzers. [...]this year the James Westgard Award was given to Carmen Ricòs for her outstanding work on biological variation (see Figs. 1 and 2). Dr. Carmen Ricós just before here acceptance speech entitled: “Integration of data derived from biological variation into the quality management system”, in the company of Prof. Dr. J. O. Westgard, who is presenting her with the award Fig. 2 [Images not available.