The Mediating Role of Lean Six Sigma and Quality Performance on the Association between Organizational Factors and Competitive Advantage in Health Care Sector

The Mediating Role of Lean Six Sigma and Quality Performance on the Association between Organizational Factors and Competitive Advantage in Health Care Sector

Originality/value: This research is valuable for the professionals working in HC, seeking to improve QP and achieve CA in the hospitals. Moreover, this study is beneficial to researchers and academics working in LSS fields through its exploration of the importance of LSS implementation in hospitals....

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Veröffentlicht in:Global business and management research 2023-07, Vol.15 (3), p.176-193
Hauptverfasser: Al-Najjar, Suzan, Rahim, Suzari Abdul
Format: Artikel
Sprache:eng
Schlagworte:
Analysis
Competition
Competitive advantage
Health care
Hospitals
Lean manufacturing
Literature reviews
Managers
Mediation
Patient safety
Patient satisfaction
Process controls
Quality improvement
Quality management
Quality of life
Six Sigma
Variables
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Zusammenfassung:Originality/value: This research is valuable for the professionals working in HC, seeking to improve QP and achieve CA in the hospitals. Moreover, this study is beneficial to researchers and academics working in LSS fields through its exploration of the importance of LSS implementation in hospitals. However, owing to the limited studies on the status of LSS implementation in HC, this study is expected to provide theoretical and practical contributions for LSS approach in healthcare.
ISSN:1947-5667
1947-5667