Evaluation of CKD Patients' Satisfaction in CKD Comprehensive Care Clinic, Fort Nawamintharachini Hospital

Background and Objectives: Comprehensive care in chronic kidney disease (CKD) patients can prevent renal function decline and delay the progression of the disease, our team developed CKD clinic program with multidisciplinary team including nutritionist, physiotherapist, doctor, nurse, and pharmacist, which was for educational purposes not only medication but also diet and exercise intervention. Our program was empowering patients to get the information for lifestyle modification. One key to successful treatment is patients' satisfaction which contributes to patients' engagement, thus we aimed to study the CKD patients' satisfaction who attended in our clinic. Methods: A cross-sectional study was conducted in 34 CKD patients (stage 3a-4) who attended in our clinic from December 2021- August 2022. The satisfaction was scored and described into four aspects: overall of our program, service, health professional staffs and other comment. We evaluated satisfaction level and also measured renal function before and after attending in this clinic. Results: Most of CKD patients were male (76.5%), CKD stage 3a (58.5%), with mean age 67 years old. 50% of CKD patients felt very satisfied, 30% neutral, and 20% extremely satisfied. Most of patients thought that our clinic was useful and wanted to attend continuously. The average of GFR improved after attending to clinic 3.2 ml/min/1.73m2. Conclusions: CKD patients satisfied to attend in multidisciplinary care CKD clinic which contributed more knowledge and prevented renal function decline.