P350 Development of endoscopy administrative & clerical competency framework

IntroductionThe Endoscopy Training academy is committed to enhancing training and education for all endoscopy staff. It is recognised that there is a lack of formal training and professional development for endoscopy A&C staff. Most of the education is task focused, on-the-job training provided to varying degrees and limited by the availability of staff with endoscopy knowledge and experience.MethodsA partnership project was formed between the North West, London, Wales and South West. Baseline data to support the development of a competency framework was gathered across regions by means of staff workforce surveys, interviews, and a focus group workshop. Interactive sessions explored what A&C staff working within endoscopy units felt they needed from training to enable them to feel better educated, equipped, supported and resilient. Focal areas of teamwork, understanding endoscopy, booking, and scheduling and communication (with both colleagues and patients) were identified and prioritised for inclusion in the competency framework.ResultsA foundation competency framework was developed with components specifically addressing endoscopy service knowledge; productive working relationships; effective communication; focus on patients and carers; booking and scheduling and resilience. The competency framework was agreed following a structured expert group review and then shared with pilot group participants and their supervisors. Participants of the pilot were asked to self- assess against the competency framework, discuss with their supervisor, and collaboratively identify training needs and formulate a personal development plan.Participants were asked to complete a survey before and after the pilot to support the evaluation of the pilot and analysis regarding the impact and benefit of the competency framework.Abstract P350 Table 1Impact Statement % of B3 Participants scoring partially agree, agree or strongly agree CF will enable better understanding of my training needs 92% CF will enable my supervisor to have better understanding of my training needs 100% CF will help provide evidence of skills & learning 92% CF will make a positive difference to role & personal development 8%% ConclusionsA competency framework for Band 3 endoscopy A&C staff has been developed. Feedback from A&C staff show the majority of respondents agreed that the competency framework would have a positive and beneficial impact helping to identify training needs, evidence learning and suppor