Key Challenges and Hazards of Digital Transformation of Financial Services Sector
Originality/value: This paper provides insights into the challenges faced during the transformation process. While physical transformation took place with the help of developing technologies, the main challenge lay with the people - both practitioners and customers. This paper highlights the need fo...
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| Veröffentlicht in: | Global business and management research 2022-04, Vol.14 (2 SI), p.39-50 |
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| creator | L., Sweetline Sujee Solanki, Rima |
| description | Originality/value: This paper provides insights into the challenges faced during the transformation process. While physical transformation took place with the help of developing technologies, the main challenge lay with the people - both practitioners and customers. This paper highlights the need for a holistic change management approach for the outcomes to be valuable. |
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| ispartof | Global business and management research, 2022-04, Vol.14 (2 SI), p.39-50 |
| issn | 1947-5667 1947-5667 |
| language | eng |
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| source | EBSCOhost Business Source Complete; EZB-FREE-00999 freely available EZB journals |
| subjects | Artificial intelligence Business services Coronaviruses Customers Digital transformation Digitization Employees Financial institutions Financial instruments Financial management Financial services Leadership Liquidity Organizational change Pandemics Retail banking Wealth management |
| title | Key Challenges and Hazards of Digital Transformation of Financial Services Sector |
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