The effect of Innovation spirit on the performance of service providers

The aim of this paper was to examine the impact of using Emirati methods with their axes, information technology and national innovation strategy on the creativity in the provision of services to tourism agencies from the point of view of the administrators on the quality of the services after applying these methods used from the point of view of the customers the study adopts a descriptive analytical approach and the study was conducted by a group of travel agencies in the Emirates and these agencies were randomly selected perfectly by the exchange and the research sample consisted of agency administrators and their number reached 100 respondents who were from a small sample were selected according to the type of respondents, and the second sample There were also 100 customers, equal to the number of administrators, and two questionnaires were prepared to collect the research data, the first for the administration and the second targeted at customers At travel agencies, it is oh What the our paper found from the results of the existence of the effect of the Information Technology application when providing the service with government tourism agencies from the point of view of administrators on the Performance Excellence of services after the application of those methods from the customers' point of view and the existence of the impact of the application of the National Innovation Strategy when providing the service with government tourism agencies from the point of view of administrators on Performance excellence of services after applying these methods from the customer's requirements.