ASSESSMENT OF SERVICES BY COMMUNITY PHARMACIES TO PATIENTS SUFFERING FROM CONDITIONS AFFECTING THE EARS, NOSE, AND THROAT

Aim: The enormous workload challenges faced by primary and secondary care services can be alleviated with the help of the Common Ailments Services (CAS) offered by community pharmacies. Nevertheless, information is required to evaluate if there are advantages to expanding the scope of these services above which is commonly considered to be their capabilities. Consequently, the purpose of this research was to assess the new community pharmacy model of service for individualsthrough ear, nose, and throat and eye problems. This research is very much helpful that for the obtained data that could've been required to make consultations with primary care providers or seek care in an emergency setting. Methods: People who were diagnosed with certain ear, nose, and throat (ENT) or eye diseases and went to one of the contributing community pharmacies remainedassumed opportunity to have a discussion with a pharmacist who had been proficient to deliver service. The service comprised the facility of pertinent information about self-care, as well as, if medically suitable, the delivery of non-treatment drugs or certain Psychosocial Support Directions (POMs), such as antibiotics, in accordance with Psychosocial Support Directions (POMs). Participants received a call from pharmacist six days later to schedule a follow-up appointment. Physician demographics, the percentage of patients receiving treatment by the pharmacist without and subsequent to seeing another medical specialist in regards to the very same circumstance, as well as the portion of individuals diagnosed by the pharmacist without subsequent to having a second health professional around the same condition had been registered with a physician questionnaireResults: More than 435 healthcare institutions accessed the service, with 11 percent getting criticism only, 10 percent receiving advice and deciding to purchase medicine, 17 percent seeking guidance and medicine provided under common sicknesses service, 10 percent receiving informationin addition receiving a POM, and 17 percent receiving warnings and medicine conveyed under the prevailing maladies service, respectively. Acute bacterial conjunctiva was diagnosed in 16 percent of people who had POM, while a sore throat was found in 46 percent of those who received it. From these all the 313 individuals were effectively followed this up, which is a success rate of 78 percent. Out of these 313 patients, 268 had not seen another healthcare specialized for similar