Two decades of DeLone and Mclean IS success model: a scientometrics analysis

The DeLone and McLean IS Success Model is a widely accepted model by IS researchers for understanding and evaluating the dimension and success of a particular information system. A quantitative investigation of the IS model of success and its applications with scientometrics analysis will provide meaningful insight into the existing literature. Therefore, the study aims to give the articles published in the Web of Science database, an intellectual structure utilizing scientometrics methods. This paper uses 511 articles published between 2003 and 2021, and the results of this study provide map-related networks and thematically related clusters using visualization techniques with VOSViewer. The results show that Taiwan is the leading country, followed by the US. Computers in Human behaviour and Sustainability are the leading journals. Additionally, the content analysis results show continuation intention, adoption, and e-commerce as hot research topics that can be explored further.