Reporting non-consensual pornography: clarity, efficiency and distress

According to recent legislative initiatives, non-consensual pornography is a crime in several countries and social media providers have a duty to provide their users easy to use mechanisms to report abuses. In this paper, we analyse the state of the art of the interfaces for reporting non-consensual...

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Veröffentlicht in:Multimedia tools and applications 2023-04, Vol.82 (9), p.12829-12858
Hauptverfasser: De Angeli, Antonella, Falduti, Mattia, Menendez-Blanco, Maria, Tessaris, Sergio
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Sprache:eng
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Zusammenfassung:According to recent legislative initiatives, non-consensual pornography is a crime in several countries and social media providers have a duty to provide their users easy to use mechanisms to report abuses. In this paper, we analyse the state of the art of the interfaces for reporting non-consensual pornography from the victim’s perspective. Firstly, we analysed 45 content sharing platforms where aggressors might post non-consensual pornography. The analysis identified three distinct interaction styles for reporting the crime: Scriptum (a text-field where the user verbally describes the abuse), Bonam (a multilayered menu that includes a correct option), and Malam (a multilayered menu that does not include a correct option). Secondly, we conducted a within-subject study to evaluate the experience elicited by these interaction styles. Participants (N = 39) were given a scenario and asked to report six blurred images as non-consensual pornography using a medium-fidelity prototype. The results exposed complex trade-offs between clarity, efficiency, and distress among the different interaction styles. These trade-offs open foundational research directions transcending boundaries between human-computer interaction and multimedia studies and interfacing computer science research with the law.
ISSN:1380-7501
1573-7721
DOI:10.1007/s11042-022-14291-z