Innovative Approaches to Development of Human Potential in Modern Public Administration

In this work the problem of developing organizational leadership during the period of the pandemic of coronavirus infection is reactualized. It was noted that the circumstances forced to shift the work of organizations into a virtual context led to new challenges and increased decentralization trends in management, the need for collective leadership. Also, such a context led to new requirements for the leaders of organizations, in particular, strengthening the level of its emotional intelligence - for a flexible response to an emergency and managing the growing emotions of anxiety of workers. On the example of the case of the educational organization, numerical indicators of emotional intelligence levels among managers and key characteristics were measured, in which the emotional literacy of the leader during the crisis period is manifested. It was concluded that the scope of the virtual reality of the activities of organizations will be expanded, and it will ensure the efficiency provided organizational leadership is developed. Organizational leadership requires a balance between EQ and IQ.