Communication science lessons for patient safety and quality care

At a time when patient-centered care is a goal and patient safety is a paramount concern across the spectrum of health care, renewed and rigorous attention to interpersonal communication skills makes good sense. In this interdisciplinary article, we share lessons from communication science that can...

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Veröffentlicht in:Journal of patient safety and risk management 2020-10, Vol.25 (5), p.197-204
Hauptverfasser: Hannawa, Annegret F, Spitzberg, Brian H, Childress, Marcia D, Frankel, Richard, Pham, Julius C, Wu, Albert W
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container_title Journal of patient safety and risk management
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creator Hannawa, Annegret F
Spitzberg, Brian H
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Frankel, Richard
Pham, Julius C
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description At a time when patient-centered care is a goal and patient safety is a paramount concern across the spectrum of health care, renewed and rigorous attention to interpersonal communication skills makes good sense. In this interdisciplinary article, we share lessons from communication science that can help clinicians communicate more appropriately and effectively with each other and with their patients in healthcare encounters.
doi_str_mv 10.1177/2516043520926424
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source SAGE Complete; Applied Social Sciences Index & Abstracts (ASSIA)
subjects Communication skills
Health care
Interdisciplinary aspects
Interpersonal communication
Patient-centered care
Patients
Quality of care
Safety
title Communication science lessons for patient safety and quality care
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