Communication science lessons for patient safety and quality care

At a time when patient-centered care is a goal and patient safety is a paramount concern across the spectrum of health care, renewed and rigorous attention to interpersonal communication skills makes good sense. In this interdisciplinary article, we share lessons from communication science that can...

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Veröffentlicht in:Journal of patient safety and risk management 2020-10, Vol.25 (5), p.197-204
Hauptverfasser: Hannawa, Annegret F, Spitzberg, Brian H, Childress, Marcia D, Frankel, Richard, Pham, Julius C, Wu, Albert W
Format: Artikel
Sprache:eng
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Zusammenfassung:At a time when patient-centered care is a goal and patient safety is a paramount concern across the spectrum of health care, renewed and rigorous attention to interpersonal communication skills makes good sense. In this interdisciplinary article, we share lessons from communication science that can help clinicians communicate more appropriately and effectively with each other and with their patients in healthcare encounters.
ISSN:2516-0435
2516-0443
DOI:10.1177/2516043520926424