MANAGING E-COMMERCE DURING THE COVID-19 PANDEMIC CRISIS

For years, the question we are asking every day, how we can encourage the faster development of Internet commerce? In early 2020, we got the answer: a global pandemic caused by the SARS-CoV-2 virus. Large and small entrepreneurs are now mainly focused on sales through web stores and digital channels where they record an increasing number of customers every day. The initiative's work focuses on seven areas identified as critical to e-commerce's development: E-commerce strategy; ICT infrastructure; Payment solutions; Trade logistics and facilitation; Legal frameworks; Skills development; Financing SMEs. Countries should redouble their efforts in these areas to turn the digital opportunities brought by the pandemic into development gains. Although the situation is far from perfect, which is expected in extraordinary conditions like these, e-commerce has continued to grow very noticeably since the beginning of the pandemic and is growing faster.