Antecedents of perceived value-in-use by university students
Purpose This study aims to analyze factors that may influence the value-in-use perceived by undergraduate students from the built environment, teaching care and hedonic value. Design/methodology/approach The authors conducted a survey with 900 students from a university in southern Brazil. The main...
Gespeichert in:
Veröffentlicht in: | Journal of facilities management 2022-09, Vol.20 (5), p.696-712 |
---|---|
Hauptverfasser: | , , , , , |
Format: | Artikel |
Sprache: | eng |
Schlagworte: | |
Online-Zugang: | Volltext |
Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
Zusammenfassung: | Purpose
This study aims to analyze factors that may influence the value-in-use perceived by undergraduate students from the built environment, teaching care and hedonic value.
Design/methodology/approach
The authors conducted a survey with 900 students from a university in southern Brazil. The main results evidenced that the built environment positively and significantly influences teaching care, hedonic value and value-in-use.
Findings
The hedonic value, teaching care and built environment explain 67.8% of value-in-use; the built environment and teaching care explain 45.1% of hedonic value; and the built environment explains 45.1% of the teaching care. Based on the results, it was possible to identify the value that the built environment and the teaching care represent for university students. Therefore, universities should invest in these dimensions, considering the time and cost students spend on this service to increase their satisfaction and retention.
Originality/value
This study analyzes antecedents of value-in-use perceived by undergraduate students from the built environment, teaching care and hedonic value. |
---|---|
ISSN: | 1472-5967 1741-0983 1472-5967 |
DOI: | 10.1108/JFM-02-2021-0022 |