Design of Question Answering Interactive Open Platform for Power Grid Business Acceptance Robot

In order to improve the matching degree between answers and questions of the power grid business acceptance robot question answering platform, an interactive open platform for power grid business acceptance robot question answering is designed. Firstly, an open platform of questions and answers interaction with data layer and information retrieval layer as the main body is constructed. To improve the question and answer interactive open platform database, the data layer is divided into three modules: data collecting, database setup, and data storage. At the same time, the information retrieval layer is divided into user input, answer display, query expansion, and information retrieval modules. To improve the retrieval accuracy, the corresponding answers are matched by using the similarity between questions and documents in the information retrieval module, and finally, the design of the question and answer interactive open platform of power grid business acceptance robot is realized. The experimental results demonstrate that the designed platform’s service acceptance accuracy is high, the AUC curve is low, and the degree of matching between replies and queries is high.