Augusta-Richmond County Library: What's the FIC?: A Library Podcast

The year 2020 was an apprehensive and uncertain time for many institutions, including the Augusta-Richmond County Public Library System (ARCPLS). The COVID-19 pandemic put the system's six branches in a situation where their doors were closed to the public. This was a challenge the library system and many others had never faced before. Even with the buildings closed. the branches came together to meet and to continue providing resources and programming for the community as safely as possible. The pandemic shifted the way ARCPLS executed many tasks in the library. The library moved to curbside pickup services, created virtual programming for social media, and kicked off a new email marketing newsletter to inform patrons about library news. The system eventually opened its doors to the public again but realized virtual programming would not disappear. It realized this was the future of libraries, and it was time to think outside the box.