The effect of internal corporate social responsibility practices on firm performance: the mediating role of employee intrapreneurial behaviour

The study aim is to reveal the nexus between firm internal CSR practices and firm performance with the mediating role of the two employees intrapreneurial behaviour strategic renewal behaviour and new business venturing behaviour. The study sample consists of 607 employees at the 33 pharmaceutical firms in Ho Chi Minh City of Vietnam. The data is analysed by a partial least square structural equation model (PLS-SEM). The paper reveals that firm internal CSR practices had a positive and significant influence on firm performance. The two intrapreneurship activities of employee strategic renewal behaviour and new business venturing behaviour partially mediate the nexus between internal CSR practices and firm performance. Firms would have to form the architecture and mechanisms to apply internal CSR for supporting the dedication of intrapreneurship. The paper grants the driving mechanism of internal CSR on firm performance through the mediating role of employee intrapreneurial behaviour.