Micro Sourcing Strategic Framework for Low Income Group

The role of ICTs among poor people and communities has increased tremendously. One of the ICT industries – the micro sourcing industry – has been identified as one of a potential industry to help increase income for the poor in Malaysia. Micro sourcing is an effective way to accomplish tedious tasks at a faster rate. It involves large projects that are broken down into micro tasks. These micro tasks are well-defined and then distributed to a group of workers. The objective of this study is to develop the strategic framework of micro sourcing to generate income for the low income group. Four methods were used to gather information for this study. The methods used were documentation and literature reviews, focus group meetings, workshops and interviews. Based on the analysis of the current scenario of local micro sourcing industry, strategic framework was developed based on the five Strategic Thrusts identified. The Strategic Thrusts are harnessing demand side (job providers) of domestic and international market; platform capacity and capability building; leverage and utilise existing infrastructure; uplift and enhance capability of the supply side (micro workers); and instruments to expedite growth of local micro sourcing industry. The Strategic Framework is intended to provide strategic direction at national level to all stakeholders; to highlight key areas that need to be addressed in order to grow a sustainable micro sourcing industry in the country; and to serve as a guideline in the implementation of programs and plans related to micro sourcing industry development