HRM and the smart and dark side of technology

As part of this 60th anniversary edition of the Asia Pacific Journal of Human Resources, this paper provides a review of the impact of technology over the last decade on the role of HRM. This period was bookended by the global financial crisis and the Covid‐19 pandemic and saw the emergence of fourth industrial revolution. The decade provided a platform and maturity of a wide range of technology‐based processes requiring appropriate policies to guide and manage them. From social media and cyber‐vetting, to electronic monitoring and surveillance and biometric testing, all have made a significant impact across the workplace and not least on the HRM aspect of work. The paper addresses these changes to show the significant impact on the workplace.