Local tax management in Spain: A study of the conditional efficiency of provincial tax agencies

This paper reports an efficiency analysis of local tax management by provincial tax agencies in Spain based on supramunicipal delegation. To conduct this study, we used the robust order-m conditional model that directly accounts for some socioeconomic environmental variables to estimate the efficiency scores. This is a key issue, as tax agencies do not have control over the context in which they operate, and this may have a severe impact on their performance. Our results suggest that several of the provincial contextual variables accounted for (the net property tax base, population density and inhabitants of the municipalities that have delegated management to the provincial tier of government) have a negative impact on efficiency, especially at higher variable value levels. Considering that the provincial tier of government can opt to set up specific self-governing agencies to perform these tasks, we also applied metafrontier analysis to assess their share in inefficiency. We concluded that the establishment of such self-governing agencies does not lead to higher efficiency levels. •This paper introduces the efficiency of local tax management by provincial tax agencies in Spain.•It accounts for variables representing socioeconomic and demographic contexts in the estimation of the efficiency.•Considerable differences between the estimated unconditional and conditional models have been found.•A metafrontier analysis determines if constituting a specific agency for collection contribute to improve its efficiency•Tax agencies that have a specific autonomous collection agency are more inefficient.