Does a report = support? A qualitative analysis of college sexual assault survivors’ Title IX Office knowledge, perceptions, and experiences

Universities in the United States are required to remedy sexual assault under Title IX. Thus, college sexual assault survivors have the option to report to their university's Title IX Office as a mechanism for seeking sanctions and accommodations. The current study examined what survivors think about the Title IX Office, the possibility of seeking help there, and experiences with the reporting processes. Additionally, we examined the intersection between survivors’ gender and sexual identity in their perceptions and interactions. We conducted qualitative interviews with 40 survivors at a large Midwestern University and analyzed these data using content analysis and thematic analysis. The majority knew about the Title IX Office and its function, but most did not use it. Campus climate often fostered service barriers, including the minimization of sexual assault, fear of negative treatment, and social–emotional concerns. Survivors who reported rarely saw accountability for their perpetrators and frequently experienced negative treatment from investigators. There were substantial inconsistencies in reporting processes across survivors. There were few differences in knowledge and barriers across sexual and gender identities, but only cisgender women reported. Findings suggest the value in reducing barriers fostered by the campus climate and establishing mechanisms for Title IX Office oversight and accountability.