Usability Analysis of Indian Institutes of Science Education and Research (IISERs) Library Websites: A Study

The accessibility, efficiency, and effectiveness of the websites of Indian Institutes of Science Education and Research (IISERs) libraries are evaluated in this paper. Online survey and observation methods were considered suitable for conducting the research. A Checklist was prepared and used for the data collection from the websites of IISERs. Study shows that selected IISER libraries have helpful websites but have overlooked the essential usability characteristics and tend to be in the primitive phase. Most of the websites of the selected IISER libraries were relatively simple. They had fundamental and popular usability characteristics in terms of general library information, search features, Web 2.0 applications, ILL, etc. In the selected websites of IISER libraries, tremendous potential for development has been found. The study results would help enhance the usability characteristics of IISERs' libraries' websites, which will eventually support library users who use library services frequently. The research would also encourage webmasters to promptly review their websites to improve usability ratings based on online usability tools.