Monitoring of parameters of functional and cost analysis of personnel processes of the enterprise quality management system

The paper considers the fundamentals of personnel processes in the quality management system (QMS) of an enterprise based on the methodology of functional cost analysis (FCA). The expediency of integrating and applying FCA technology into personnel processes of the enterprise's QMS is justified. The tools (their potential and limitations) are analyzed that allow to identify "areas of imbalance", i.e. the excess of costs for functions over their significance in the structure of the process as a whole. A way to identify the range of FCA indicators that show othe need for corrective actions is proposed. The arguments are given which prove the advisability to use the proposed monitoring of FCA parameters in relation to the personnel processes of the enterprise's QMS.