The COVID-19 pandemic and the Tata Memorial Centre response

[...]most patients undergoing treatment at the hospital lack strong social and family support in Mumbai. Some of the areas where we created working groups (with significant overlap) were a) employee education and training, b) staff health and safety, c) patient education and awareness, d) measures to contain crowding, e) triaging patient care, f) hospital preparedness for handling patients suspected with COVID-19, g) managing supply chain disruptions especially with masks and other personal protection equipment (PPE), h) meeting staffing requirements to continue optimal patient care, i) sharing information and experiences with the larger healthcare community… the list keeps evolving. Some of our staff who had returned or those whose family members had returned from countries which were on the medium to high risk for transmission list by the United States Centre for Disease Control (CDC) were kept on self-quarantine for a period of 14 days from the time they returned to India. Staff medical records were analyzed, and those who had any of the above, and pregnant women, were given fully paid leave with the option to work from home for departments where it was possible.