Optimization of laboratory application by utilizing the ISO/IEC 25010 model

Public health center (puskesmas) as the driving force for health-minded development are responsible for improving the quality of its services through the delivery of relevant, fast, and targeted information. Likewise, the laboratory unit at the puskesmas is the frontline of the first level health care center. Especially in the Corona pandemic today, where the role of laboratories as a testing facility for Covid-19 virus testing is very important. Ease of obtaining data/information, a high level of readability, timely and minimal errors are needed. Therefore, this research has developed a lab application in puskesmas to collect, process, and present data in a structured, easy-to-read, timely, and accurate way (minimizing human error) using the Prototype model. The quality of lab application is evaluated by the ISO/IEC 25010 model and the evaluation results show that lab application meets the characteristics of ISO/IEC 25010 (valid).