Are hotel managers taught to be aggressive in intelligence gathering?

The study examines the ontological similarity between the concept of competitor orientation and questionable intelligence-gathering efforts. Respondents from the hotel industry were surveyed with self-administered questionnaires. Exploratory factor analysis was carried out to identify the structure...

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Veröffentlicht in:Asian journal of business ethics 2020-12, Vol.9 (2), p.417-424
Hauptverfasser: Chan, Patrick C. L., Chan, Jimmy H. T., Au, Alan K. M., Yeung, Matthew
Format: Artikel
Sprache:eng
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Zusammenfassung:The study examines the ontological similarity between the concept of competitor orientation and questionable intelligence-gathering efforts. Respondents from the hotel industry were surveyed with self-administered questionnaires. Exploratory factor analysis was carried out to identify the structure underlying variables of market orientation and ethical judgment on questionable intelligence-gathering efforts. The results suggest that the surveyed hotel managers are unable to distinguish the legitimate tactics of competitor orientation from the questionable practice of industrial espionage.
ISSN:2210-6723
2210-6731
DOI:10.1007/s13520-020-00117-4