Building Resilience via Cognitive Preparedness, Behavioral Reconfigurations, and Iterative Learning: The Case of YunKang
[...]YDCL expanded its delivery group through role shifting (e.g., providing training of professional delivery to employees previously taking non-essential roles). [...]it asked professional operators responsible for analyzing samples and transmitting results to rotate duties, thus enlarging testing...
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| Veröffentlicht in: | Management and organization review 2020-12, Vol.16 (5), p.981-985 |
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| container_title | Management and organization review |
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| creator | Zhang, Zhi-Xue Dong, Yuntao Yi, Xiwei |
| description | [...]YDCL expanded its delivery group through role shifting (e.g., providing training of professional delivery to employees previously taking non-essential roles). [...]it asked professional operators responsible for analyzing samples and transmitting results to rotate duties, thus enlarging testing volume. Noticing the potential disruptions of COVID-19, YunKang immediately coordinated its global supply chain to import medical equipment and medical consumables. [...]it effectively managed its human capital by relying on interpersonal trust among employees, paramount to achieving positive outcomes in a volatile environment during the crisis. [...]to achieve timely and flexible behavioral responses to a crisis, an organization must be equipped with action options |
| doi_str_mv | 10.1017/mor.2020.60 |
| format | Article |
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| fulltext | fulltext |
| identifier | ISSN: 1740-8776 |
| ispartof | Management and organization review, 2020-12, Vol.16 (5), p.981-985 |
| issn | 1740-8776 1740-8784 |
| language | eng |
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| source | Cambridge University Press Journals Complete |
| subjects | Business models Coronaviruses COVID-19 COVID-19 diagnostic tests Dialogue, Debate, and Discussion Employees Health care industry Hospitals Pandemics Quarantine Severe acute respiratory syndrome Society Supply chains |
| title | Building Resilience via Cognitive Preparedness, Behavioral Reconfigurations, and Iterative Learning: The Case of YunKang |
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