Determinants of social gratifications obtained by older adults moderated by public supports for Internet access in Spain

•Through quota sampling of older users of public supports for Internet access in Spain was conducted.•A structural equation modeling and multi-group analysis was conducted.•The data showed a staggered determination of access indicators on the social gratifications obtained.•The data showed a facilitating and moderating role of public supports for Internet access.•The findings point to the need to strengthen digital literacy actions in supports more sensitive to the effect of age. As the standard of living constantly improves, and as life expectancy increases in developed countries, the number of adults who want to have a gratifying life increases as well. Furthermore, although the Internet offers a world of potentially rewarding experiences, there is much heterogeneity among older people with respect to those who are able to benefit from its use. To reduce this gap, public access and digital literacy programs have been implemented. The aim of the study was to find out the extent to which these programs moderate the effects of age and socioeconomic status on social access to and use of the Internet in a sample of older users in Spain. Through quota sampling of retired users over 54 years of age in Spain (N = 560), who were regular users of public supports for Internet access, a structural equation modeling and multi-group analysis was conducted. The data showed a staggered association of access indicators (physical access, digital skills and social e-activities) on the social gratifications obtained, as well as the moderating role of institutional supports. This study provides empirical evidence of the ability of public supports to moderate the effect of socioeconomics inequalities on access and social exploitation of the Internet by older people. The findings point to the need to strengthen digital literacy actions, especially in supports that are more sensitive to the effect of age and socio-economic status.