Coffee and corporate social responsibility: Not as simple as revitalizing training

(2016) found that when organizations had a pro-diversity statement, but a homogeneous leadership board (i.e., all White males), there was a decrease in the organization’s perceived behavioral integrity and employer attractiveness. [...]simply trying to revitalize training by incorporating elements of CSR is merely covering a hole in the wall without fixing it and may create further damage. Since the implementation of this policy, which encourages more daily customer activity, Starbucks has experienced a record increase in business growth and sales (Starbucks Investor Relations, 2018). [...]policies that focus on embedded CSR can be beneficial to customers and the overall business model above and beyond training. [...]in a study examining the effects of anti-sexual harassment training, researchers found that there was no effect of training on occurrences of sexual harassment (Williams et al., 1999).