Standardization of the Labor Process, Taking into Account the "Lean Manufacturing" Process in Pharmacies of Medical Organizations of the Penitentiary System

Background. The study of the basic parameters of the labor process in pharmacies is topical since it consists in the scientific substantiation of directions for improving the organization and improving the efficiency of pharmaceutical employees, which is a criterion for ensuring the quality of medical care to patients. Objective. Analysis of the possibility of using "lean technologies" in the pharmacy of the medical organization of the penitentiary system, as a tool to improve the efficiency and quality of work of pharmaceutical employees. Methods. For scientific analysis of labor functions and production activities in pharmacy organizations, the methods of documentary observation and system analysis have been used. Findings. Using the example of a pharmacy of a multi-disciplinary medical organization of the penitentiary system, the arrangement of the work processes of pharmaceutical employees has been investigated. As a result, the necessity of introducing "lean technologies" into the work of penitentiary pharmacies in the framework of the organization of the working day according to the generally accepted Good Pharmacy Practice system has been substantiated. The basis of the "lean technologies" implementation system is the systematization and standardization of the labor process through the introduction of standard operating procedures and standard job descriptions for pharmaceutical employees. Conclusions. The designed approaches to improving the work of pharmaceutical employees will reduce the number of unintended errors, reduce the working time spent on each specific operation, reduce the psycho-emotional burden on pharmaceutical employees and, consequently, increase the productivity of employees and improve the quality of drug supply for patients.