User Experience with a New Public Interface for an Integrated Library System

The purpose of this study was to understand the viewpoints and attitudes of researchers at Louisiana State University toward the new public search interface from SirsiDynix, Enterprise. Fifteen university constituents participated in user studies to provide feedback while completing common research tasks. Particularly of interest to the librarian observers were identifying and characterizing where problems were expressed by the participants as they utilized the new interface. This study was approached within the framework of the cognitive load theory and user experience (UX). Problems that were discovered are discussed along with remedies, in addition to areas for further study.