The impact of knowledge management on urban governance: A study in Tabriz, Iran

Recent management studies have shown that knowledge management plays an imperative role in the efficacy of organizations. In the present article, the effect of knowledge management on urban governance in Tabriz city was examined employing a structural equation model. The required data was collected by survey via two base questionnaires (for knowledge management and urban governance). The participants were 130 experts including faculty members in different relevant fields as well as employees of municipality. Findings showed that knowledge management imposes a positive and significant effect on urban governance. Additionally, the strongest relationship among the studied variables was found between knowledge management and participation (β = .594, p = .000). Finally, the results suggested that extension of knowledge management through municipalities could tremendously promote their efficacy by influencing urban governance indices.