From Disruption to Collision: The New Competitive Dynamics

Iansiti and Lakhani discuss the new competitive dynamics. The collision between digital and traditional companies shows what happens when user needs are met by a new kind of operating model that digitizes some of the most critical tasks to deliver value. In the travel industry, customer needs haven&...

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Veröffentlicht in:MIT Sloan management review 2020-04, Vol.61 (3), p.34-39
Hauptverfasser: Iansiti, Marco, Lakhani, Karim R
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source MIT Sloan Management Review; EZB-FREE-00999 freely available EZB journals
subjects Algorithms
Artificial intelligence
Competition
Customers
Hotels & motels
Managers
Operating systems
Software
Travel
Travel industry
User needs
title From Disruption to Collision: The New Competitive Dynamics
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