Analysis of Water Utility Websites Reveals Missed Opportunities

Key Takeaways Websites of randomly selected water utilities were evaluated using criteria based on measures of public health and equity. Most of the websites surveyed adequately provided content but did not score well in customer accessibility or social media presence. Water utilities can take steps...

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Veröffentlicht in:	Journal - American Water Works Association 2020-03, Vol.112 (3), p.62-69
Hauptverfasser:	Vedachalam, Sridhar, Kirchoff, Matthew
Format:	Artikel
Sprache:	eng
Schlagworte:	Communication Digital media Infrastructure Public health Social Media Utilities Utility Websites Water analysis Water Quality Water utilities Websites
Online-Zugang:	Volltext
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