Embedding HPT: Improving police performance by implementing human performance technology in the Royal Canadian Mounted Police

Good police performance enables social capital, strengthens communities, and helps build civil society. Since 2003, Canada's national police force, the Royal Canadian Mounted Police (RCMP), has used human performance technology to improve performance in more than 300 sites across Canada and als...

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Veröffentlicht in:Performance improvement (International Society for Performance Improvement) 2009-03, Vol.48 (3), p.7-12
Hauptverfasser: Pullen, William, Gallant, Wayne
Format: Artikel
Sprache:eng
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Zusammenfassung:Good police performance enables social capital, strengthens communities, and helps build civil society. Since 2003, Canada's national police force, the Royal Canadian Mounted Police (RCMP), has used human performance technology to improve performance in more than 300 sites across Canada and also as a core part of the RCMP leadership talent pipeline. The lessons learned may be of interest to others contemplating a large‐scale distributed use of this powerful methodology.
ISSN:1090-8811
1930-8272
DOI:10.1002/pfi.20056