Opportunity determination for office information systems

Identifying information technology opportunities is crucial for an effective information strategy. Office information systems, that integrate a variety of information handling methods, require a specific approach. However, current opportunity determination techniques mainly address the narrower spectrum of data processing applications. On the other hand, information requirements analysis techniques specifically aimed at the office environment do not significantly support opportunity determination. This paper proposes a method of determining organizational requirements of office information systems and integrating them into the information requirements. Organizations are considered as a network of interchange that associates agents, organizational products and information processes. Organizational requirements arise from an assessment of change in products and interaction. Information requirements are identified and prioritized according to their potential contribution to improve the value and cost of products and interaction.