An examination of end-user types

An examination of end-user types

An empirical study is presented; it verifies that types of computer end users differ significantly with respect to system usage and dependency. The differences are shown to exist even when controlling for differences in attitudes towards EUC, organizational support, end-user training, and demographi...

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Veröffentlicht in:Information & management 1992-04, Vol.22 (4), p.207-215
Hauptverfasser: Schiffman, Stephen J, Meile, Larry C, Igbaria, Magid
Format: Artikel
Sprache:eng
Schlagworte:
Applied sciences
Demographics
End users
End-user computing
End-user management
Exact sciences and technology
Firm modelling
Information systems
Management information systems
Operational research and scientific management
Operational research. Management science
Organizational support
Statistical analysis
Studies
System dependency
System usage
Training
User attitudes
User training
User types
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Beschreibung
Zusammenfassung:An empirical study is presented; it verifies that types of computer end users differ significantly with respect to system usage and dependency. The differences are shown to exist even when controlling for differences in attitudes towards EUC, organizational support, end-user training, and demographics. The results suggest that existing structural models for end-user computing should be refined to take these differences among end users into account.
ISSN:0378-7206
1872-7530
DOI:10.1016/0378-7206(92)90023-9