Can Transport Operator Schemes Deliver Regional Sustainability Benefits? The Case of the UK Northern Powerhouse Region

UK devolved responsibility for planning future transport demands is shared amongst regional and local transport administrations. In Northern England, Transport for the North (TfN) provides a unified transport strategy, encompassing planning for future demand, highlighting the importance of freight transport movements throughout the Northern Powerhouse region. Given the importance of transport in fostering economic growth, this paper demonstrates the applicability of compliance and recognition schemes targeted at the UK’s commercial fleet transport operators for achieving the wider sustainability goals of the Northern Powerhouse. The research investigates the benefits of operator recognition and compliance schemes, and their alignment with strategic agendas, including the implementation of clean air zones. Results explore the extent to which Total Quality Management (TQM) and continuous improvement support regional sustainability agendas through transport operator schemes. This research is based upon surveys and interviews with transport operators from across the UK, including the Northern Powerhouse region. Thematic analysis examined responses relating to the perceived barriers and opportunities around scheme membership and the extent TQM and continuous improvement support regional agendas. Analysis reveals ideal transport operator profiles for deriving the greatest benefit from scheme membership, whilst introducing a set of business readiness conventions for benchmarking transport operator compliance activities.