Evaluating residents' satisfaction with market-oriented urban village transformation: A case study of Yangji Village in Guangzhou, China

The large-scale urban village transformation in China has had a profound influence on the livelihood and interests of residents, which has also affected the residents' satisfaction and the stability of the society. This study extends the connotation of residential satisfaction to evaluate residents' satisfaction with market-oriented urban village transformation and to establish a conceptual framework in evaluating the aspects of result satisfaction and process satisfaction. The study examines residents' satisfaction with the market-oriented urban village transformation and the factors that influence this satisfaction using data from a field investigation in Yangji Village, Guangzhou City. Results show that overall, the residents in Yangji Village are satisfied with the transformation and that the residents' satisfaction is influenced considerably by both the results and the process of transformation, that is, community environment and quality, government and enterprise behaviours and housing conditions. The market-oriented model contributes to residents' satisfaction. The study suggests that by considering the process and results of the transformation as well as giving full play to the market-oriented model and paying attention to the model's risks can improve residents' satisfaction with urban village transformation. •The process and results of the urban village transformation are equally important.•The market-oriented transformation is helpful for the residents' satisfaction.•The overall satisfaction of residents in Yangji Village is “relatively satisfactory”.