Does It Matter? Analyzing the Results of Three Different Learning Delivery Methods

The increasing diversity of learners and their preferences coupled with increasing usage of the computer and Internet prompted the need for testing and verifying the ways that knowledge can be delivered and learned effectively. This research addresses these concerns by comparing the results of a college course, hospitality human resource management, which was offered by the same instructor, to the same student pool, in one semester, with the same text and common examinations, but using three different delivery methods: traditional classroom, instructional television, and Internet. Implications for the instructors, instructional designers, and the use of technology are also discussed. (Contains 3 tables.)